1662 Upper James St, Hamilton, ON L9B 1K5
Acne Scar Treatment · Hamilton, Ontario

The Complete Guide to Acne Scars: Why Most Treatment Plans Fail and What Actually Works

If your acne scars have barely changed after treatment, it’s usually for one reason: every scar was treated the same. Here’s how a board-certified dermatologist builds a plan around your exact scars.

By Dr. Rahul Shukla, MD, FRCPC · Board-Certified Dermatologist Updated September 2026 12 min read
5Scar types we treat
6Treatment categories (the 6 R’s)
1Custom plan, built in steps
0One-size-fits-all treatments

Active acne takes an emotional toll. But for many people, the harder part comes after the breakouts stop: the scars that linger as distressing reminders, sometimes years after the acne itself has been effectively treated.

Here’s the good news: acne scars can be treated. And here’s the truth most people are never told.

If your acne scars have barely changed after treatment, it’s usually for one reason: every scar was treated the same.

Not every acne scar is the same. Some are tethered down by bands of scar tissue pulling the skin inward. Others reflect lost collagen and elastin. Treat them all with one tool, and you leave results on the table.

This guide covers everything about how we approach acne scarring at DRS Skincare in Hamilton, Ontario: why scars form, the different types, the full range of treatments, and how we combine them into a plan built around your exact scars.

Why Did I Develop Scars in the First Place?

Scars come in many different forms, but they all generally develop the same way. When the skin is injured, your body naturally attempts to repair the damaged area. As part of the healing process, new, thick tissue is generated to close the wound and repair the damage.

Because that repair tissue is thicker than the surrounding skin, it can appear as a raised area or growth. Scars can also appear depressed or sunken due to excessive inflammation. People with severe acne or cysts are more likely to develop scarring than those with milder forms of acne.

Step 1 · Identify

The Types of Acne Scars

Acne scars typically present as either atrophic (“indented”) or elevated skin lesions. Identifying exactly which types you have is the first step in treating them, because each responds to different tools.

Atrophic · Indented

Ice Pick Scars

Narrow, deep pits in the skin, like the skin was punctured with a fine tool.

TCA CROSS, punch excision
Atrophic · Indented

Boxcar Scars

Broader depressions with defined, sharp edges. Often on the cheeks and temples.

Laser resurfacing, filler, TCA CROSS
Atrophic · Indented

Rolling Scars

Wave-like depressions that give skin an uneven, undulating texture. Often tethered underneath.

Subcision, filler, Sculptra / Radiesse, laser
Elevated · Raised

Hypertrophic Scars

Raised scar tissue at the site of the original injury.

Injections, laser
Elevated · Raised

Keloidal Scars

Raised scars that grow beyond the boundary of the original site.

Injections, laser
Colour change alone does not mean a scar is present. Scarring refers to textural change: an elevation or depression in the skin. Redness or dark marks without texture change are a different problem, with different solutions (Excel V and PicoSure Pro lasers, prescription skincare).
Step 2 · Understand

Why One Treatment Will Not Fix Everything

Acne scar treatment is complex, and that’s why customization matters.

Most people with acne scarring don’t have just one scar type. They have a mix: a few ice pick scars here, rolling scars across the cheeks, maybe a boxcar scar or two. Each of those responds to different tools. A laser that beautifully resurfaces a rolling scar won’t release a scar that’s tethered down. A filler that lifts a depressed scar won’t remove an ice pick pit.

That’s why real scar revision looks like this:

  • Multiple scar types identified
  • Multiple treatments selected to match them
  • Treatments often combined in the same session
  • Results that build over time, not overnight
  • Results that vary from person to person

Patience equals results. If your scars have never really budged, it’s usually because the plan was too simple.

Step 3 · The Framework

The 6 R’s of Acne Scar Treatment

Our framework for building a complete acne scar plan comes down to six R’s. Each one targets a different aspect of scarring, and most patients benefit from treatments spanning several R’s, often in the same session.

1

Release

Subcision frees the tethered scars that pull the skin down. A small instrument beneath the skin releases the fibrous bands anchoring the scar, allowing the surface to lift. Until a tethered scar is released, treatments from above can only do so much.

Tools: Subcision
2

Remove

Some scars are better removed than remodelled. Isolated ice pick scars can be physically taken out so the skin can heal cleanly.

Tools: Punch excision
3

Repair

Build collagen and elastin, repairing scarred tissue from within.

Tools: Fractional CO2 laser, Fraxel, microneedling
4

Resurface

Improve overall texture by stimulating collagen and elastin and smoothing the skin’s surface.

Tools: CO2, Erbium YAG, Fraxel lasers
5

Refill

Fill in atrophic, volume-depleted skin, lifting depressed areas closer to the level of the surrounding skin.

Tools: Hyaluronic acid filler, hyperdilute Radiesse, Sculptra
6

Restore

Support hydration and recovery, optimize results, and improve overall skin quality after treatment.

Tools: NCTF Boost, PRP, exosomes

The first step in acne scar management is identifying your scar types during your consultation, then customizing a plan that draws from whichever R’s your skin actually needs.

Not sure which R’s your skin needs?

That’s exactly what the consultation is for. Dr. Shukla maps your scar types, then builds the combination around them.

Step 4 · The Tools

The Treatments, Explained

Subcision

A minimally invasive procedure for tethered, depressed scars, most often rolling scars. A blunt-tipped instrument is passed beneath the skin to release the fibrous bands pulling the scar down, allowing the skin to lift and remodel naturally. Frequently paired with filler, laser or RF microneedling in the same session.

Laser Therapy

Lasers are a cornerstone of scar repair and resurfacing. Depending on your skin and scar types, options include the fractional CO2 laser, Fraxel laser, Excel V laser, and PicoSure Pro laser. These create controlled injury that stimulates the skin to rebuild collagen and elastin, improving texture over a series of treatments.

One thing that matters enormously with any laser treatment: settings. The same device can be tuned aggressively or conservatively, and choosing the right settings for your skin, especially for darker skin tones, is the key to getting results while minimizing side effects.

Microneedling and Radiofrequency Microneedling (Morpheus8)

Microneedling improves acne scars by creating controlled micro-injuries that stimulate collagen and elastin production. Radiofrequency microneedling, such as Morpheus8, adds heat energy to remodel deeper scar tissue and improve firmness. These treatments are often well tolerated, suitable for many skin types, and typically require a series of sessions.

Hyaluronic Acid Fillers

Filler can be effective for select scars, particularly rolling scars or shallow boxcar scars, by lifting depressed areas closer to the surrounding skin level. Results are immediate and combine well with other treatments. Because fillers are temporary, maintenance treatments may be needed over time.

Biostimulatory Injectables: Sculptra and Hyperdilute Radiesse

These stimulate your own collagen production beneath the skin. They’re helpful for widespread rolling scars, volume-related contour irregularities, and overall skin quality. Results develop gradually over weeks to months as new collagen forms, and they’re often used alongside lasers, subcision, or microneedling.

Prescription Treatments and Skincare

Prescription skincare can help, but results are often modest on their own. Topical retinoids may improve texture, pigmentation, and collagen remodelling over time, but rarely correct deeper scarring by themselves. They work best as part of a broader plan that includes in-office procedures. The basics that protect your results:

  • Gentle cleansing
  • Regular moisturizing
  • Daily broad-spectrum sunscreen (SPF 30+)
  • No picking or squeezing active acne

Keeping active acne under control matters too. Proper skincare eases inflammation and protects against new scars forming while we treat the old ones.

Restorative Boosters: NCTF, PRP, and Exosomes

After procedures that deliberately injure the skin to rebuild it, recovery support makes a difference. NCTF Boost, PRP, and exosomes help support hydration and healing, optimize treatment results, and improve overall skin quality.

Quick Reference

Which Treatment for Which Scar?

A simplified map. Your actual plan is built at your consultation, and most people need more than one row.

Scar typeWhat’s going onPrimary treatmentsOften combined with
Ice pickNarrow, deep pitTCA CROSS, punch excisionFractional CO2, RF microneedling
BoxcarWider depression, sharp edgesLaser resurfacing (CO2 / Fraxel), TCA CROSSFiller, Morpheus8
RollingTethered bands + lost volumeSubcision, fillerSculptra / hyperdilute Radiesse, laser
Hypertrophic / keloidRaised, overgrown scar tissueInjectionsLaser
Redness (no texture change)Vascular, post-inflammatoryExcel VSkincare
Dark marks (no texture change)Post-inflammatory hyperpigmentationPicoSure Pro, prescription skincareSunscreen, retinoids
Step 5 · In Practice

What a Combination Session Actually Looks Like

One patient. Six steps. A plan that matched every scar.

Her scars had barely changed with previous treatment, because every scar had been treated the same. But her scars weren’t all the same: some were deep pits, some were tethered down, some reflected lost collagen and elastin. So the plan was built in six steps, staged across a series of sessions:

  1. TCA CROSS or punch excision for the individual ice pick scars.
  2. Subcision to release the tethered scars pulling the skin down.
  3. Collagen-stimulating filler (hyperdilute Radiesse or Sculptra) to refill the volume-depleted areas.
  4. Fractional CO2 laser to resurface and rebuild collagen.
  5. RF microneedling to remodel deeper tissue and smooth the texture.
  6. NCTF Boost, PRP or exosomes to finish, supporting healing and skin quality.

Just two sessions in, with more planned, the change was already visible. Scars improve gradually, not overnight, and every result is different. But when the plan matches the scars, you can see it working.

Individual results vary. Before-and-after photos are shown during your consultation.

Step 6 · Downtime

What Does Recovery Look Like?

Downtime is one of the biggest worries people have about scar treatment, and it isn’t as significant as you might think. Here’s what to expect after a combination treatment of TCA CROSS, subcision, fractional CO2 laser, and RF microneedling:

Days 1–3

Redness & swelling

Expected. The skin has been deliberately injured to rebuild.

Days 3–7

Crusting

Small crusts form and fall away on their own. Don’t pick.

Week 1

Early signs

Still too early for final results, but early change is often visible.

Weeks 2–6

Settling

Residual redness fades. Darker skin may see temporary pigmentation, minimized with proper pre- and post-care.

Months 3–6+

Collagen remodelling

The real results. Collagen keeps building for months after each session.

Setting Realistic Expectations

An honest note: at present, there is no perfect therapy for acne scars, and response varies from one individual to another. Any provider who promises to erase your scars completely is overpromising.

What a well-built plan can do is meaningfully improve them, often dramatically, through the right combination of treatments, delivered over a series of sessions, with results that build as your collagen rebuilds. Patience is part of the treatment.

Frequently Asked Questions

How many sessions will I need?

Most patients need a series of sessions, typically spaced weeks to months apart, because collagen remodelling is gradual. The exact number depends on your scar types, how many scars you have, and how aggressively we can treat your skin type safely. You’ll get a realistic range at your consultation.

Does acne scar treatment hurt?

Topical numbing and, where appropriate, local anaesthetic are used for procedures like subcision, TCA CROSS and CO2 laser. Most patients describe heat and pressure rather than sharp pain.

Is it safe for darker skin tones?

Yes, with the right approach. Settings matter enormously. Darker skin can be more prone to post-inflammatory pigmentation, so we adjust device settings, choose treatments carefully, and use pre- and post-care to minimize the risk.

Can I treat scars while I still have active acne?

Active acne needs to be under control first. Otherwise new scars form while we treat the old ones. Getting acne controlled is part of the plan, not a separate step.

Will my scars disappear completely?

No treatment erases scars completely, and anyone promising that is overpromising. A well-built combination plan can meaningfully, often dramatically, improve them.

How much does acne scar treatment cost in Hamilton?

It depends entirely on which treatments your scars need and how many sessions. Because plans are customized, pricing is provided after your consultation, where you’ll see the full breakdown before committing to anything.

What’s the difference between acne scars and dark marks?

Scars are a textural change (indented or raised). Dark marks or redness without texture change are post-inflammatory pigmentation or erythema, treated differently with Excel V, PicoSure Pro and skincare.

Where is DRS Skincare?

1662 Upper James St, Hamilton, ON L9B 1K5. We welcome patients from Ancaster, Dundas, Stoney Creek, Burlington, Niagara Falls and surrounding communities.

RS

Dr. Rahul Shukla, MD, FRCPC is a board-certified dermatologist and the founder of DRS Skincare in Hamilton, Ontario. He and his team assess your skin, your scar types, and the number of scars to identify the right combination of treatments for you, and make sure your acne is under control so new scars don’t form while the old ones are treated.

The First Step

Ready to treat your acne scars properly?

Every acne scar plan at DRS Skincare starts with a consultation. We identify your scar types, choose the right R’s, and build a plan that’s making a difference, with your skin’s long-term health in mind.

DRS Skincare · 1662 Upper James St, Hamilton, ON L9B 1K5 · Mon–Fri 8:00 AM–4:30 PM (cosmetic appointments until 6:00 PM)

Dr. Rahul Shukla

Why Choose
Dr. Rahul Shukla

Dr. Rahul Shukla is a modern dermatologist staying in line with the advancements in the field by being a member in numerous associations. He obtained a Bachelor of Science degree from Brock University, and later attended medical school at McMaster University, and completed dermatology residency at University of Toronto. He is Board-certified in dermatology, in both Canada and in the United States.

Connect with Dr. Rahul Shukla on Linkedin

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